Privacy policy

Last Updated: August 13, 2026

This Privacy Policy explains how MTJKJ ("we," "us," or "our") collects, uses, stores, and protects your personal information when you visit our website, browse our products, place an order, or contact our customer support team.

By using our website, you agree to the practices described in this Privacy Policy.

Business Information

MTJKJ is an independently operated online sports apparel and headwear store offering sports-inspired caps, hats, apparel, and accessories.

Store Name: MTJKJ

Website: https://www.mtjkj.com

Customer Support Email: hello@mtjkj.com

Customer Support Phone: +1 573-860-0713

Business Address:

3825 Carpenter Ave,
Bronx, NY 10467,
United States

Information We Collect

We collect personal information necessary to process orders, provide customer support, and improve our services.

Information you provide may include:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Order information

• Customer service communications

Payment Information

Payments are securely processed through Shopify and trusted third-party payment providers.

MTJKJ does not collect, store, or have access to your complete credit or debit card information.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device information

• Operating system

• Time zone

• Pages viewed

• Products viewed

• Website interactions

This information helps us improve website performance, enhance security, and provide a better shopping experience.

How We Use Your Information

We use your information to:

Process Orders

Process payments, fulfill orders, arrange shipping, and provide order updates.

Provide Customer Support

Respond to inquiries, returns, refunds, exchanges, and other customer service requests.

Improve Our Website

Analyze website performance, optimize user experience, and improve our products and services.

Protect Our Business

Detect fraud, maintain website security, and prevent unauthorized or illegal activities.

Marketing Communications

Send order confirmations, service notifications, and promotional communications where permitted by applicable law. You may unsubscribe from marketing emails at any time.

Shopify and Third-Party Services

Our online store is powered by Shopify.

To operate our business, we may share necessary information with trusted third-party service providers, including:

• Payment processors

• Shipping carriers

• Fulfillment partners

• Website analytics providers

• Marketing and advertising service providers

These providers may only use your information as necessary to perform services on our behalf.

Cookies

We use cookies and similar technologies to:

• Operate our website

• Remember customer preferences

• Improve website performance

• Analyze website traffic

• Measure marketing effectiveness

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions.

Sharing of Personal Information

We do not sell your personal information.

We may share personal information only when necessary to:

• Process payments

• Deliver orders

• Provide customer support

• Improve website performance

• Prevent fraud

• Comply with applicable laws and legal obligations

Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions

• Provide customer support

• Maintain business records

• Comply with legal and tax obligations

• Resolve disputes

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information.

Our website uses Shopify's secure infrastructure and trusted payment providers to help safeguard customer information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided personal information through our website, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Last Updated date.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Store Name: MTJKJ

Website: https://www.mtjkj.com

Customer Support Email: hello@mtjkj.com

Customer Support Phone: +1 573-860-0713

Business Address:

3825 Carpenter Ave,
Bronx, NY 10467,
United States

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM (CT)

Sunday: Closed

Response Time:

We aim to respond to customer inquiries within 24–48 business hours.